Payal Malhotra

Researcher
DISC Type : Cs

Senior Vice President , Head of Talent Acquisition - Global Capability and Technology Centers at HSBC

Bengaluru, Karnataka, India

Overview

A visionary talent acquisition executive with over 25 years of experience at firms like HSBC and Franklin Templeton, architecting global workforce strategies. A Delhi University graduate, she is described by colleagues as an inspirational, supportive, and result-oriented leader, specializing in large-scale hiring for digital transformation.

She was instrumental in scaling a technology team at Standard Chartered from just 67 to over 3, 000 employees.

Personality Overview

Detail Oriented

Self-Disciplined

Perfectionist

They tend to be clear about their needs and limitations and are unlikely to promise too much.  They are thorough and always follow a systematic approach. Being observant comes to them naturally.

Topics They Care About

Global Talent Strategy
Leads enterprise talent acquisition for HSBC's global centers, hiring over 20, 000 professionals annually across eight countries to support large-scale business and technology transformation.
Workforce Transformation
Drives hiring strategies to support digital transformation, analytics, and technology initiatives, executing hundreds of business migrations annually for global capability and technology centers.
Employee Retention
Focuses on retaining top talent through internal mobility, employee wellbeing, and flexible work arrangements to navigate post-pandemic workforce trends and challenges.

Media Appearances

Talent acquisition & retention in GCCs – a deep dive with Payal Malhotra (HSBC Senior Vice President, Head of Talent Acquisition – Global Capability & Technology Centers). Featured in YouTube

See Now

Work History

6-2022
Senior Vice President , Head of Talent Acquisition - Global Capability and Technology Centers at HSBC
9-2019 - 6-2022
Head - Global Talent Acquisition and Mobility at Franklin Templeton
3-2018 - 9-2019
Head of Talent Acquisition - Standard Chartered Global Business Services - APAC at Standard Chartered Bank
11-2016 - 2-2018
Vice President | Talent Acquisition , Technology at Standard Chartered Bank
6-2012 - 4-2014
Associate Director , Kelly Financial Resources at Kelly Services

Education

BA Hns - Delhi University from Lady Sriram College
12th from Air Force Bal Bharati School - Delhi

More Information

Social Presence :

Prographics :

Exp : 26 Location : Bengaluru, Karnataka, India Job Level : Leadership Designation : Senior Vice President , Head of Talent Acquisition - Global Capability and Technology Centers at HSBC
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Insights For Selling To Payal

During A Call Or A Meeting

DO's

  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself
  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don't ask them to move fast, let them take their time and digest all the information
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Payal is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Payal

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Payal move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Payal take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Payal

Personality Compatibility


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