Payel Biswas is a Department Manager at Croma with a background in e-commerce and customer service. She has built her career within Infiniti Retail, progressing from a specialist to a management position. Payel holds a Bachelors degree from Calcutta University.
Payels career showcases a notable progression from a Customer Service Specialist to Department Manager entirely within Infiniti Retail.
Payel Biswas
Department Manager at Croma
Kolkata, West Bengal, India
Overview
Topics They Care About
Retail Management
Her current and previous roles as a Department Manager at Croma and Infiniti Retail demonstrate her expertise in managing retail operations and teams.
E-commerce Operations
She has direct experience as an Ecommerce Specialist, indicating a strong understanding of online retail processes and strategy.
Customer Experience
Her career began in customer service, and she follows customer-centric brands like Amazon and Starbucks, suggesting a focus on the customer journey.
Media Appearances
Payel has no verified media appearances
Work History
5-2024
Department Manager at Croma
5-2024
Department Manager at Infiniti Retail
1-2022 - 4-2024
Ecommerce Specialist at Infiniti Retail
2-2020 - 12-2021
Customer Service Specialist at Infiniti Retail
9-2018 - 11-2019
Process Consultant at Concentrix Daksh India PvtLtd
9-2018 - 9-2019
Process Advisor at Concentrix
Education
2015 - 2018
Bachelor's degree from Calcutta University, Kolkata
High School Diploma from Hindi Balika Vidyapith - India
More Information
Social Presence :
Prographics :
Exp : 6
Location : Kolkata, West Bengal, India
Job Level : Middle
Designation : Department Manager at Croma
