Perumal R

Critic
DISC Type : C

Duty Manager-Customer Excellence and Terminal operations (T1A & T2 Pre-Opening and ORAT). at Bangalore International Airport Ltd

Bengaluru, Karnataka, India

Overview

Perumal R is a dynamic Airport Terminal Manager at Bangalore International Airport Ltd with over 18 years of experience. He specializes in terminal operations, passenger experience, and regulatory compliance, holding an MBA from the University of Madras. His expertise includes overseeing large-scale operations and pre-opening new terminals.

Outside of his professional life, Perumal is committed to personal fitness and wellness. He believes in the power of consistency and building healthy habits, as demonstrated by his dedication to a daily walking regimen to achieve personal movement and mindset goals.

In a personal fitness challenge, he walked a total of 926, 400 steps over the course of a year.

Personality Overview

Negotiator

Information Seeker

Critic

Unless the value is proven by data, they are unlikely to value fancy features.  It is very likely that they will negotiate pricing or other important terms. They choose to analyze logically and value facts to emotions.

Topics They Care About

Terminal Operations
Drives operational excellence across Bangalore Airport's T1 and T2, focusing on on-time performance, safety, and efficiency for high passenger loads.
Customer Experience
Manages and improves the end-to-end passenger journey, with a key focus on service quality, queue management, and multi-agency coordination.
Health & Wellness
Passionate about personal fitness, he completed a year-long challenge focused on "Movement, Mindset & Momentum" through consistent walking.

Media Appearances

Perumal has no verified media appearances

Work History

5-2013
Duty Manager-Customer Excellence and Terminal operations (T1A & T2 Pre-Opening and ORAT). at Bangalore International Airport Ltd
10-2010 - 5-2013
Head-Mall operations at Mantri Developers Pvvt. Ltd
10-2009 - 9-2010
Asst Manager at Toyota villas

Education

Master of Business Administration (MBA) from University of Madras
2005 - 2008
Bachelor of Science (B.S.) from University of Madras

More Information

Social Presence :

Prographics :

Exp : 16 Location : Bengaluru, Karnataka, India Job Level : N/A Designation : Duty Manager-Customer Excellence and Terminal operations (T1A & T2 Pre-Opening and ORAT). at Bangalore International Airport Ltd
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Insights For Selling To Perumal

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Tell them what ROI they can expect
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Perumal is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Perumal

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Perumal move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Perumal take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Perumal

Personality Compatibility


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