Pol Bals Martinez

Critic
DISC Type : C

Head of Service & Support at Lidl España

Greater Barcelona Metropolitan Area, Spain

Overview

Pol Bals Martinez is the Head of IT Service & Support at Lidl España, leveraging his background as an Industrial Engineer from Universitat Politècnica de Catalunya. He focuses on continuous process improvement and developing his teams, holding an ITIL Foundation 4 certification to enhance productivity through technology.

Described as active and enterprising, Pol has an entrepreneurial background as the co-founder of a consulting firm. He has a keen interest in logistics, having participated in unique courses on the subject and even authored a publication on international logistics. He is passionate about professional development and networking.

Unique fact: He once participated in a logistics development course that took place entirely on a train traveling across northern Spain.

Personality Overview

Information Seeker

Critic

Negotiator

Unless the value is proven by data, they are unlikely to value fancy features.  It is very likely that they will negotiate pricing or other important terms. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Retail Technology
His work involves implementing technology to improve productivity in Lidl's stores. He recently accepted the "Construyendo Futuro Retail" award on behalf of the company.
IT Service Management
As the Head of IT Service & Support and being ITIL certified, he is focused on optimizing IT operations and support for a major retailer.
Team Development
He explicitly states a passion for the "training and development of people" and frequently posts about hiring new talent for his team at Lidl.

Media Appearances

Pol has no verified media appearances

Work History

8-2021
Head of Service & Support at Lidl España
7-2019 - 8-2021
Business Solutions - Team Leader at Lidl España
8-2017 - 6-2019
Business Solutions - Senior Consultant at Lidl España
9-2013 - 7-2014
Co-Founder at KABP
2-2011 - 7-2014
Responsable Mantenimiento Líneas Regulares Departamento Comercial at Port de Barcelona

Education

2006 - 2012
Ingeniero Industrial Superior from Universitat Politècnica de Catalunya

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Barcelona Metropolitan Area, Spain Job Level : Mid-senior Designation : Head of Service & Support at Lidl España
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Insights For Selling To Pol

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Don’t try too hard to build a relationship with them
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pol is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Pol

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Pol move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Pol take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Pol

Personality Compatibility


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