Pradeep M in

Pradeep M

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Lead Account Manager at Freshworks
📍 Bengaluru South, Karnataka, India

Pradeep M. is a Lead Account Manager with over 12 years of experience in the SaaS industry, specializing in customer success and revenue growth. He has a proven track record of exceeding performance targets, managing portfolios over $1M at Adobe, and driving high product utilization. People often describe him as committed, hardworking, and a natural problem-solver.

He was honored with the "Raise the Bar" award at Adobe after surpassing his overall target by 150% and achieving 1000% growth in a key area.

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Experience
12 Years
Current Role
Lead Account Manager
Job Level
Mid-senior
Location
Bengaluru South, Karnataka, India
Personality Overview

How Pradeep shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Pradeep cares about

Customer Success
His career is centered on customer success, recently completing courses in "Customer Success Management Fundamentals" and "Onboarding and Adoption Best Practices. "
Revenue Growth
Has a demonstrated history of driving revenue by managing a $1M+ book of business, achieving a 94% renewal rate, and identifying upselling opportunities.
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Career

Work history

5-2025
Lead Account Manager
Freshworks
9-2022 - 4-2025
Customer Success Account Manager
Adobe
10-2021 - 8-2022
Associate Vice President
Mindlogicx Ltd
8-2018 - 9-2021
Senior Manager - Global Sales
Mindlogicx Ltd
10-2015 - 7-2018
Technical Support Engineer
HP
In the press

Media appearances

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Education
8-2010 - 6-2013
Bachelor's degree
New Horizon College of Engineering
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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