Pradeep M in

Pradeep M

Examiner · DISC type cs
Lead Account Manager at Freshworks
📍 Bengaluru South, Karnataka, India

Pradeep M. is a Lead Account Manager with over 12 years of experience in the SaaS industry, specializing in customer success and revenue growth. He has a proven track record of exceeding performance targets, managing portfolios over $1M at Adobe, and driving high product utilization. People often describe him as committed, hardworking, and a natural problem-solver.

He was honored with the "Raise the Bar" award at Adobe after surpassing his overall target by 150% and achieving 1000% growth in a key area.

Read the full overview →
Experience
12 Years
Current Role
Lead Account Manager
Job Level
Mid-senior
Location
Bengaluru South, Karnataka, India
Personality Overview

How Pradeep shows up

Status Quo Seeker
Unexpressive
Process Oriented

They are always well-planned and adopt a systematic approach. They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally.

Priorities

Topics Pradeep cares about

Customer Success
His career is centered on customer success, recently completing courses in "Customer Success Management Fundamentals" and "Onboarding and Adoption Best Practices. "
Revenue Growth
Has a demonstrated history of driving revenue by managing a $1M+ book of business, achieving a 94% renewal rate, and identifying upselling opportunities.
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Career

Work history

5-2025
Lead Account Manager
Freshworks
9-2022 - 4-2025
Customer Success Account Manager
Adobe
10-2021 - 8-2022
Associate Vice President
Mindlogicx Ltd
8-2018 - 9-2021
Senior Manager - Global Sales
Mindlogicx Ltd
10-2015 - 7-2018
Technical Support Engineer
HP
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
8-2010 - 6-2013
Bachelor's degree
New Horizon College of Engineering
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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