Prakash is an IT industry veteran with 32 years of experience, specializing in Digital CX, AI, and automation for the Banking and Healthcare sectors. As President & COO of Servion, he has driven significant revenue growth and managed large global teams. He holds a Master of Science from Birla Institute of Technology and Science, Pilani and is described by colleagues as dynamic and result-oriented.
Prakash is a vocal advocate for employee well-being, diversity, and inclusivity within his organization. He has spearheaded initiatives to maintain a motivated and productive workforce, particularly during challenging times. He also expresses pride in Indias rapid growth and modernization, sharing content that reflects this optimism.
He successfully led Servion through its acquisition by EMK Capital, having guided the company under its previous private equity ownership by Everstone Capital.
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