Pranav Rai

Judge
DISC Type : Dc

Senior Vice President-Global large accounts -BPS at Hexaware Technologies

Bellevue, Washington, United States

Overview

Pranav Rai is a seasoned P&L leader at Hexaware Technologies with over 27 years in the IT/ITES sector, specializing in global sales and generating large-scale, transformative deals. He focuses on driving growth through GenAI, cloud-based platforms, and enhanced customer experiences. People who have worked with him describe him as supportive, tenacious, and a strategic thinker.

Pranav is passionate about envisioning the future of business process outsourcing and mentoring the next generation of industry leaders. He often shares his perspectives on leadership and business, reflecting a thoughtful and forward-thinking approach to his professional and personal philosophies.

He has a unique personal maxim called the "Dishwasher Rule, " which serves as a metaphor for finding the silver lining and accepting better perspectives in any situation.

Personality Overview

Generally Skeptic

Fast But Wary

Demanding

They prefer to move quickly, and expect the same from others.  They do not care very much about building rapport or relationships. They respond well to strong and respectful communication.

Topics They Care About

GenAI in BPS
Leads initiatives to implement GenAI for transformation, cloud contact centers, and customer experience, and frequently posts about its impact.
CX Transformation
His role is centered on transforming customer experience through cloud platforms, intelligent automation, and industry-specific services.
Large Deal Constructs
Has extensive experience generating and constructing innovative, large-scale deals, a key part of his P&L management responsibilities.

Media Appearances

Pranav has no verified media appearances

Work History

10-2024
Senior Vice President-Global large accounts -BPS at Hexaware Technologies
9-2023 - 10-2024
Senior Vice President- Transformation BPS at Hexaware Technologies
9-2020 - 10-2024
Senior Vice President- Presales , Solutions & Marketing Hexaware BPS at Hexaware Technologies
10-2016 - 8-2020
Vice President -Presales & Marketing Hexaware BPS at Hexaware Technologies
7-2014 - 9-2016
General Manager- Central Presales at Wipro

Education

2006 - 2007
PGCIM from Indian Institute of Management, Kozhikode
1990 - 1993
C.A (Final Gr-II) from ICAI

More Information

Social Presence :

Prographics :

Exp : 28 Location : Bellevue, Washington, United States Job Level : N/A Designation : Senior Vice President-Global large accounts -BPS at Hexaware Technologies
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Insights For Selling To Pranav

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Objectively showcase the impact that your product creates
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being too verbose
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pranav is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Pranav

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Pranav move?

  • If convinced, they can reach decisions quite fast.
  • Can Pranav take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Pranav

Personality Compatibility


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