Pranav Rai in

Pranav Rai

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Senior Vice President-Global large accounts -BPS at Hexaware Technologies
📍 Bellevue, Washington, United States

Pranav Rai is a seasoned P&L leader at Hexaware Technologies with over 27 years in the IT/ITES sector, specializing in global sales and generating large-scale, transformative deals. He focuses on driving growth through GenAI, cloud-based platforms, and enhanced customer experiences. People who have worked with him describe him as supportive, tenacious, and a strategic thinker.

Pranav is passionate about envisioning the future of business process outsourcing and mentoring the next generation of industry leaders. He often shares his perspectives on leadership and business, reflecting a thoughtful and forward-thinking approach to his professional and personal philosophies.

He has a unique personal maxim called the "Dishwasher Rule, " which serves as a metaphor for finding the silver lining and accepting better perspectives in any situation.

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Experience
28 Years
Current Role
Senior Vice President-Global large accounts -BPS
Location
Bellevue, Washington, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Pranav cares about

GenAI in BPS
Leads initiatives to implement GenAI for transformation, cloud contact centers, and customer experience, and frequently posts about its impact.
CX Transformation
His role is centered on transforming customer experience through cloud platforms, intelligent automation, and industry-specific services.
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Career

Work history

10-2024
Senior Vice President-Global large accounts -BPS
Hexaware Technologies
9-2023 - 10-2024
Senior Vice President- Transformation BPS
Hexaware Technologies
9-2020 - 10-2024
Senior Vice President- Presales , Solutions & Marketing Hexaware BPS
Hexaware Technologies
10-2016 - 8-2020
Vice President -Presales & Marketing Hexaware BPS
Hexaware Technologies
7-2014 - 9-2016
General Manager- Central Presales
Wipro
In the press

Media appearances

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Education
2006 - 2007
PGCIM
Indian Institute of Management, Kozhikode
1990 - 1993
C.A (Final Gr-II)
ICAI
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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