Rachael Harnish in

Rachael Harnish

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COO at 37Maru
📍 Singers Glen, Virginia, United States

Rachael Harnish is the COO at 37Maru, an idea factory focused on building companies from the ground up. She has a rich background in scaling venture-backed startups, leading operations across finance, data, and people functions. People who have worked with her describe her as dedicated, a strong leader, and an advocate for people.

Outside of her operational roles, Rachael is a mother to two daughters and applies principles of gentle parenting at home and work, focusing on empathy and understanding motivations. She is a Founding Member of Glue Club, a community for startup leaders, and an ACE Certified Personal Trainer.

She has a Substack blog called "The Operators Toolkit, " where she writes about leadership, management, and operational efficiency.

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Experience
5 Years
Current Role
COO
Job Level
Leadership
Location
Singers Glen, Virginia, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Rachael cares about

Startup Operations
Her career is centered on building and scaling operational systems for startups, particularly in the 0-1 phase at 37Maru and during growth stages at Shogun and Typeform.
Leadership & Culture
In a 2023 interview, she spoke about expanding the definition of leadership to include empathy and vulnerability. Recommendations highlight her as the "spiritual heart" of her previous organization.
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Career

Work history

4-2025
COO
37Maru
1-2023
Founding Member
Glue Club
4-2024 - 3-2025
Vice President Operations
Typeform
8-2022 - 12-2023
Vice President Operations
Shogun
7-2021 - 8-2022
Sr. Director Operations & Chief of Staff
Shogun
In the press

Media appearances

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Education
Master of Business Administration (MBA)
James Madison University
B.S
Eastern Mennonite University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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