Rachana Singh in

Rachana Singh

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Director Customer Advocacy & Engagement | APAC at Genesys
📍 Hyderabad, Telangana, India

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
15 Years
Current Role
Director Customer Advocacy & Engagement | APAC
Job Level
Mid-senior
Location
Hyderabad, Telangana, India
Personality Overview

How Rachana shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rachana cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2024
Director Customer Advocacy & Engagement | APAC
Genesys
6-2022 - 2-2024
Head of GTM Marketing | Global
EdgeVerve
1-2018 - 12-2021
APAC Lead- Customer & Digital Marketing
Genesys
6-2017 - 1-2018
APAC Lead- Customer Marketing
Genesys
6-2015 - 6-2017
Field Marketing Lead- India and SAARC
Genesys
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
4-2021 - 12-2021
Advanced Program in AI-Powered Marketing
Indian Institute of Management, Calcutta
2009 - 2010
Green Belt- Certification
Indian Statistical Institute(SQC & OR)
2008 - 2010
Full-Time MBA
International School of Management Excellence
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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