Rachelle Thrash in

Rachelle Thrash

Inquirer · DISC type dc
Senior Customer Success Manager at Commerce
📍 Austin, Texas Metropolitan Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
23 Years
Current Role
Senior Customer Success Manager
Job Level
Middle
Location
Austin, Texas Metropolitan Area, United States
Personality Overview

How Rachelle shows up

Hard To Convince
Judgemental
Demanding

They don’t always try to control the conversation but neither do they like yielding it fully. They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Priorities

Topics Rachelle cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2025
Senior Customer Success Manager
Commerce
3-2023 - 9-2025
Customer Success Manager
Commerce
2-2022 - 3-2023
Associate Customer Success Manager
BigCommerce
8-2019 - 2-2022
Lead Instructor, Literacy
Leander ISD
8-2018 - 8-2020
Small Business Owner
Thrash's Bakery
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Master of Education - MEd
Concordia University Texas
Bachelor of Science - BS
Excelsior University
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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