Raelani Miyagi in

Raelani Miyagi

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Senior UX Researcher at American Express
📍 Phoenix, Arizona, United States

Raelani is a Senior UX Researcher at American Express who leverages her anthropology background to transform customer experiences. Holding degrees from New York University and Arizona State University, she specializes in blending deep cultural insights with quantitative and qualitative research. Colleagues describe her as empathetic, smart, and collaborative.

Driven by a passion for understanding human behavior, Raelani applies anthropological principles to enhance digital product usability and satisfaction. Her recent certifications in Generative AI reflect a commitment to continuous learning and staying at the forefront of technology, with a particular focus on its ethical application.

Unique fact: Raelani was one of just 115 students out of 22, 000 to win the prestigious CLAS Student Leader award at Arizona State University.

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Experience
3 Years
Current Role
Senior UX Researcher
Location
Phoenix, Arizona, United States
Personality Overview

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Priorities

Topics Raelani cares about

Generative AI Application
A GenAI SME who led research for ASU’s AI platform and holds multiple certifications in the field, including prompt engineering and ethics.
Human-Centered Research
Combines qualitative and quantitative methods, including empathy mapping and persona creation, to drive user satisfaction and team productivity.
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Career

Work history

7-2025
Senior UX Researcher
American Express
10-2024 - 7-2025
User Experience Research Design (Contract via Dexian)
Arizona State University
6-2024 - 8-2024
UX Researcher & Designer
500 Designs
11-2022 - 6-2024
Senior User Experience Researcher
Radiant Digital
10-2021 - 7-2023
UX Consultant
CELLBUSTERS LLC
In the press

Media appearances

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Education
9-2019 - 5-2022
Master of Science - MS
New York University
8-2017 - 5-2019
Bachelor of Science - BS
Arizona State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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