Raghavan Balakrishnan

Inspirer
DISC Type : di

Vice President - Engineering & Technology at Walmart Global Tech India

Bengaluru, Karnataka, India

Overview

Raghavan Balakrishnan is the Vice President of Engineering at Walmart Global Tech, where he serves as the India Site Leader. He spearheads digital transformation, service excellence, and innovation, with a strong focus on leveraging AI to reshape retail. His career includes senior technology leadership roles at Tesco and Tata Consultancy Services.

He is a passionate advocate for accessibility and inclusion, actively participating in Walmarts Accessibility Leadership Council. Raghavan is involved in employee resource groups and leads discussions on creating more inclusive environments, both for customers and associates, through technology and awareness.

Unique fact: Raghavan is at the forefront of implementing "agentic commerce" through Walmarts partnership with OpenAI, enabling customers to shop via conversation within ChatGPT.

Personality Overview

Confident & Optimistic

Generous

Charming & Persuasive

They don’t mind taking a stand if they believe in something.  They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Topics They Care About

AI in Retail
He is a frequent speaker on leveraging AI for context-aware, personalized shopping experiences and leads initiatives like Walmart's integration with ChatGPT for conversational commerce.
Workplace Inclusivity
Actively involved in Walmart's Accessibility Leadership Council and hosts events focused on inclusion, demonstrating a strong commitment to supporting associates and customers with disabilities.
Technology Leadership
As the India Site Leader for Walmart Global Tech, he focuses on building high-performing teams and fostering a culture of innovation, productivity, and service excellence.

Media Appearances

Raghavan has no verified media appearances

Work History

2-2025
Vice President - Engineering & Technology at Walmart Global Tech India
7-2020 - 1-2025
Vice President - Engineering & Technology, Walmart Global Tech & Sam's Club at Walmart Global Tech India
7-2016 - 10-2017
Global Client Partner at Tata Consultancy Services
7-2006 - 6-2020
Head - Engineering & Technology, STPM at Tesco
8-2000 - 7-2006
Head of Software Delivery/GM at Planetasia

Education

Raghavan has no verified education history

More Information

Social Presence :

Prographics :

Exp : 28 Location : Bengaluru, Karnataka, India Job Level : Senior Designation : Vice President - Engineering & Technology at Walmart Global Tech India
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Insights For Selling To Raghavan

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Acknowledge their status and position during the conversation
  • Clearly address the competitive aspects

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raghavan is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Raghavan

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Raghavan move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Raghavan take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Raghavan

Personality Compatibility


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