Raghu Narasimhan

Observer
DISC Type : ic

Director, Technical Consulting at Salesforce

Naperville, Illinois, United States

Overview

Raghu is a Director of Technical Consulting at Salesforce with over 18 years of experience leading teams on complex service, sales, and health cloud projects. He is a certified Salesforce System Architect with a Masters degree from the Illinois Institute of Technology, specializing in cloud migration and enterprise integration.

He is passionate about leveraging data and machine learning to drive business outcomes and enhance customer satisfaction. His personal interests include following the latest advancements from cutting-edge AI research organizations like Google DeepMind.

He has extensive knowledge and implementation experience in both the Salesforce product suite and SAP Commerce Cloud.

Personality Overview

Value Driven

Example Seeker

Assertive

They are generally strong communicators and are not easy to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Data & ML Outcomes
Passionate about leveraging data and machine learning to directly improve business results and enhance overall customer satisfaction.
Enterprise Cloud Solutions
Advises large enterprise customers on cloud migration, system integration, and building highly scalable applications on the Salesforce platform.
Salesforce Architecture
As a certified Salesforce System Architect, he designs and implements robust solutions for complex challenges across various cloud products.

Media Appearances

Raghu has no verified media appearances

Work History

8-2023
Director, Technical Consulting at Salesforce
12-2020 - 7-2023
Sr Manager, Technical Consulting at Salesforce
10-2019 - 11-2020
Sr Program Architect at Salesforce
8-2015 - 10-2019
Principal Technology Consultant at SAP
1-2014 - 7-2015
Technical Architect at Publicis Sapient

Education

M.S. from Illinois Institute of Technology
Bachelor of Engineering - BE from Visvesvaraya Technological University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Naperville, Illinois, United States Job Level : Mid-senior Designation : Director, Technical Consulting at Salesforce
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Insights For Selling To Raghu

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Invite them for a social do but don’t rely solely on the relationship
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raghu is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Raghu

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Raghu move?

  • They like to analyze well and then make their decisions.
  • Can Raghu take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Raghu

Personality Compatibility


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