Rahul Bhalla

Critic
DISC Type : C

Vice President Level 2 - Insurance at EXL

United States

Overview

Rahul Bhalla is the Vice President 2 for Insurance at EXL, specializing in strategic business transformation for the financial services sector. An alumnus of IIM Bangalore, his expertise covers program management, process re-engineering, and client engagement. He holds a certification as an NVIDIA AI Advisor.

After gaining new perspectives at other firms, including WNS and Cognizant, he recently rejoined EXL, describing the company as "home" and bringing back fresh ideas.

Personality Overview

Information Seeker

Negotiator

Precise

They enjoy working alone and do not rely on others very often.  They prefer to do logical analysis and value evidence over emotions. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Insurance Transformation
His career at EXL, WNS, and Cognizant has focused on managing strategic transformation and re-engineering programs for clients in the insurance and financial services industry.
AI in Insurance
He recently earned a certification as an NVIDIA AI Advisor, indicating a professional focus on leveraging artificial intelligence to drive results in the insurance sector.
Client-Centric Growth
His role involves end-to-end client management focused on driving growth and revenue through repeat business and acquiring new customers.

Media Appearances

Rahul has no verified media appearances

Work History

6-2025
Vice President Level 2 - Insurance at EXL
6-2020 - 6-2025
Corporate Vice President at WNS Global Services
10-2017 - 5-2020
Director - Insurance Digital Operations at Cognizant
6-2014 - 9-2017
Associate Director at Cognizant
12-2011 - 6-2014
Assistant Vice President - Finance Transformation at EXL Service

Education

2008 - 2010
Post Graduation from Indian Institute of Management Bangalore
B.Com (Hons) from Delhi University

More Information

Social Presence :

Prographics :

Exp : 15 Location : United States Job Level : Senior Designation : Vice President Level 2 - Insurance at EXL
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Insights For Selling To Rahul

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Don’t try too hard to build a relationship with them
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rahul is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Rahul

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Rahul move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Rahul take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Rahul

Personality Compatibility


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