Rajesh Asok in

Rajesh Asok

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Associate Director - Contact Center Engineering at Best Buy
📍 Flower Mound, Texas, United States

Rajesh Asok is the Associate Director of Contact Center Engineering at Best Buy, specializing in system design, operational cost optimization, and vendor negotiations. He leverages deep expertise in project management and Cisco Contact Center products to enhance customer experience. Rajesh holds an MBA from the University of Connecticut.

Outside of work, Rajesh is involved in his local community. He has publicly supported initiatives for local park development, such as the construction of new youth sports facilities. He is an alumnus of the University of Connecticut.

Unique fact: Rajesh is a specialist in Cisco Contact Center products, with a focus on intelligent call routing and technology optimization.

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Experience
18 Years
Current Role
Associate Director - Contact Center Engineering
Job Level
Mid-senior
Location
Flower Mound, Texas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Rajesh cares about

Contact Center Optimization
His career focus is on designing, implementing, and optimizing contact center operations to improve efficiency and reduce costs.
Vendor Negotiations
A key part of his role involves negotiating contracts and managing relationships with technology vendors to secure the best solutions.
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Career

Work history

6-2021
Associate Director - Contact Center Engineering
Best Buy
5-2012 - 6-2021
Senior Consultant
AT&T
6-2009 - 5-2012
Specialist - Contact Center Technology
New Ideas Group, LLC
7-2009 - 2-2011
Consultant
Accenture
10-2005 - 2-2009
Contact Center Practice Lead
IIT Consultants, Inc
In the press

Media appearances

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Education
1997 - 1999
MBA
University of Connecticut
8-1992 - 5-1996
BE
College of Engineering, Guindy
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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