Rajesh Kumar

Evaluator
DISC Type : dcs

Senior Manager – After-sales Training Lead at JSW MG Motor

Delhi, India

Overview

Rajesh Kumar is an After-Sales Training and EV Capability Leader at JSW MG Motor, leveraging over 20 years of experience to upskill PAN-India dealer networks. He transforms OEM strategy into field reality for ICE, ADAS, and EV portfolios. He is a graduate of Rajiv Gandhi Prodyogiki Vishwavidyalay in Automotive Engineering Technology.

Rajesh is a vocal advocate for public safety initiatives, demonstrating his commitment through active participation in campaigns like National Road Safety Month. He believes in the importance of safe driving and that every life on the road matters.

He began his career as a hands-on technician and workshop supervisor, which shaped his reality-based approach to designing training programs rooted in real-world dealer challenges.

Personality Overview

Thorough Evaluator

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Effective Training Models
Argues that a trainer's true expertise lies in understanding how people learn, not just being a subject matter expert. He focuses on transforming complex information into practical skills.
EV Adoption Readiness
Leads the strategy for accelerating Electric Vehicle adoption by creating comprehensive training ecosystems that make dealer networks fully self-reliant for new EV launches and service.
Dealer Self-Reliance
Focuses on building dealer capability to improve Customer Satisfaction Index (CSI) scores and ensure consistent service excellence across the entire network.

Media Appearances

Rajesh has no verified media appearances

Work History

3-2019 - 11-2025
Senior Manager – After-sales Training Lead at JSW MG Motor
10-2016 - 2-2019
Regional Training Coordinator at Tata Motors
7-2012 - 10-2016
Trainer at Hyundai
11-2010 - 7-2012
Trainer at TTi Global
2-2006 - 10-2010
Techanical Co-ordinator at Mahindra & Mahindra

Education

Automotive Engineering Technology/Technician from Rajiv Gandhi Prodyogiki Vishwavidyalaya

More Information

Social Presence :

Prographics :

Exp : 19 Location : Delhi, India Job Level : N/A Designation : Senior Manager – After-sales Training Lead at JSW MG Motor
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Insights For Selling To Rajesh

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rajesh is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Rajesh

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Rajesh move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Rajesh take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Rajesh

Personality Compatibility


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