Rajesh Rao M in

Rajesh Rao M

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President and Chief Operating Officer at Jana Small Finance Bank
📍 Bengaluru, Karnataka, India

Rajesh Rao M. is a seasoned executive with over 30 years of experience managing large-scale global operations for major financial institutions. As the former President and COO of Jana Small Finance Bank, he led operations across 750+ branches, leveraging robotics and automation to enhance efficiency. Colleagues describe him as a hands-on, capable, and execution-focused leader.

After a distinguished corporate career, Rajesh is now pursuing a PhD at XLRI Jamshedpur, demonstrating a deep commitment to continuous learning and academic exploration in the field of management.

Unique fact: He holds a certification as an associate of the Indian Institute of Bankers.

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Current Role
President and Chief Operating Officer
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rajesh cares about

Operational Transformation
As COO, he provided leadership in executing operations strategies and policies, and previously served as Chief Transformation Officer at Jana Small Finance Bank.
Robotics in Banking
His role involved managing operational risk by leveraging robotics in both branch and central operations to drive efficiency and automation.
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Career

Work history

9-2019 - 7-2024
President and Chief Operating Officer
Jana Small Finance Bank
8-2015 - 9-2019
Chief Transformation Officer
Jana Small Finance Bank
8-2014 - 6-2015
Executive Vice President, Global Operations
First Advantage
1-2009 - 7-2014
Senior Vice President and Head - BCM BPO (Matured geographies)
Mphasis
8-2003 - 1-2009
Associate Vice President - Operations
Infosys BPO
In the press

Media appearances

Jana Small Finance Bank's chief operating officer resigns effective July 5. Featured in CNBCTV18
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Jana Small Finance Bank Limited Announces Resignation of Rajesh Rao as Chief Operating Officer Effective July 5. Featured in Marketscreener
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Education
1994 - 1996
MBA
IMI Delhi
1987 - 1991
BE
Sri Jayacharajendra College of Engineering, Mysore
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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