Rajiv Kapoor

Captain
DISC Type : DS

General Manager at altustechsolutions.com

Dubai, United Arab Emirates

Overview

Rajiv is a senior technology leader with over 20 years of experience transforming IT operations at global banks like JPMorgan Chase, Barclays, and Goldman Sachs. He specializes in implementing Agile, SRE, and DevOps practices. Colleagues describe him as a passionate, dedicated, and exceptional leader with formidable technical skills.

He follows the latest industry trends, showing a keen interest in the future of AI and financial technology platforms. Rajiv actively engages with his professional network by sharing industry developments and supporting peers in the technology and legal sectors.

Unique fact: He has spearheaded the offshoring of IT operations and led managed services contract negotiations for several major global financial institutions.

Personality Overview

Long-Term Thinker

Planner & Achiever

Decisive But Calm

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

IT Transformation
His career, including roles like SRE Transformation Head, is centered on evolving IT operations by implementing Agile, SRE, and DevOps frameworks in large-scale environments.
Future of AI
He recently expressed interest in attending GITEX GLOBAL 2023, specifically highlighting the event's theme, "The Year To Imagine Ai In Everything".
Fintech Platforms
With a deep background in global financial services, he actively follows and promotes next-generation payment services technology platforms.

Media Appearances

Rajiv has no verified media appearances

Work History

1-2022
General Manager at altustechsolutions.com
3-2020 - 12-2021
Director Of Information Technology at Lighthouse Canton
10-2017 - 8-2019
SRE Transformation Head Singapore at JPMorgan Chase & Co.
3-2017 - 4-2018
GTI - Global Service Operations Lead (GSO) - Singapore at JPMorgan Chase & Co.
6-2013 - 10-2017
Regional Head IT Infrastructure And Service Delivery at JPMorgan Chase & Co.

Education

1992 - 1995
BA from Delhi University
1997 - 1998
PG Diploma; from YMCA

More Information

Social Presence :

Prographics :

Exp : 16 Location : Dubai, United Arab Emirates Job Level : Senior Designation : General Manager at altustechsolutions.com
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Insights For Selling To Rajiv

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • During followups, use phone or text if needed, they should be fine
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rajiv is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Rajiv

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Rajiv move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Rajiv take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Rajiv

Personality Compatibility


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