Rakesh Kumar in

Rakesh Kumar

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Director – Refurbishment & Aftersales at CarDekho Group
📍 New Delhi, Delhi, India

Rakesh Kumar is a seasoned automotive professional with over 24 years of experience spanning OEM aftersales and retail business. He has held leadership roles at Honda Cars and Mahindra, and now leads as Director of Refurbishment & Aftersales at CarDekho Group, where he built the used car refurbishment vertical from scratch.

Outside of his core responsibilities, Rakesh is passionate about continuous learning and staying ahead of industry disruption. He follows trends like vehicle electrification and evolving aftermarket policies, such as the "Right to Repair" movement, and actively engages in professional development to sharpen his strategic skills.

He recently completed a course on Business Strategy and Competitive Advantage from the Wharton School.

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Experience
27 Years
Current Role
Director – Refurbishment & Aftersales
Job Level
Mid-senior
Location
New Delhi, Delhi, India
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Rakesh cares about

Automotive Aftersales
With a 24-year career in aftersales and recent commentary on the "Right to Repair" movement, this is his core area of expertise.
Used Car Market
He leads the refurbishment vertical at CarDekho and has posted about the market's expected 15% CAGR growth, highlighting its potential.
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Career

Work history

8-2021
Director – Refurbishment & Aftersales
CarDekho Group
4-2018 - 8-2020
Head - Customer Relationship Management (CRM)
Honda Cars India Ltd
4-2016 - 4-2018
Head of Department- New Model, Recall Management & Market Support
Honda Cars India Ltd
4-2013 - 4-2016
Regional Head Service – North II & Bhutan
Honda Cars India Ltd
10-2007 - 4-2013
Area Manager- Aftersales, North
Honda Cars India Ltd
In the press

Media appearances

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Education
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Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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