Ramarajapandian K

Inquirer
DISC Type : cd

Information Technology on site Support Lead at BNY

Chennai, Tamil Nadu, India

Overview

Ramarajapandian is an IT Service Delivery Lead at BNY with over 11 years of experience in the banking and retail industries. A Master of Computer Applications from Anna University Chennai, he is an expert in IT service management, automation, and identity and access management.

He is a Six Sigma Lean gold medal champion.

Personality Overview

Hard To Convince

ROI Conscious

Upfront

They don’t always try to control the conversation but neither do they like yielding it fully.  They respond well to confident salespeople. They care equally about the product and its potential impact.

Topics They Care About

IT Service Management
His role focuses on service delivery, and he recently earned an Atlassian ITSM Professional Certificate and a certification in Problem Management.
Continuous Upskilling
Frequently shares course completions on topics like Project Management, DevOps, and Windows Server, demonstrating a strong commitment to professional development.
Process Optimization
As a Six Sigma Lean gold medal champion, he is driven by solution-based methodologies to improve efficiency and achieve SLA targets.

Media Appearances

Ramarajapandian has no verified media appearances

Work History

10-2023 - 12-2025
Information Technology on site Support Lead at BNY
9-2021 - 10-2023
IT Analyst at Tata Consultancy Services
10-2017 - 8-2021
Senior Technology Specialist at Concentrix Limited Company
2-2015 - 9-2021
Senior Technology Engineer at Concentrix Tech, Six Sigma Solution, Aegis Ltd &
10-2013 - 1-2015
Process Associate at Concentrix Technologies

Education

2010 - 2013
Master of Computer Applications - MCA from Anna University Chennai

More Information

Social Presence :

Prographics :

Exp : N/A Location : Chennai, Tamil Nadu, India Job Level : N/A Designation : Information Technology on site Support Lead at BNY
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Insights For Selling To Ramarajapandian

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Tell them that you are there to help them create visible impact within their organization
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Avoid long winding pitches, stay objective
  • Don’t expect them to change their mind quickly if they say no once
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ramarajapandian is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Ramarajapandian

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Ramarajapandian move?

  • Their decision making speed is somewhere in the middle.
  • Can Ramarajapandian take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Ramarajapandian

Personality Compatibility


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