Rami Sarabi in

Rami Sarabi

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Associate Director, Quality - Systems Integration and Consumer Care at Campbell's
📍 Westfield, New Jersey, United States

Rami Sarabi is an Associate Director at Campbells with 15 years of international experience in operations and customer service, holding an MBA from Salem State University. Colleagues describe him as results-focused, passionate, and an expert in customer care, with a focus on process improvement and quality assurance.

Outside of his core responsibilities, Rami is dedicated to continuous learning and professional development. He frequently attends industry-leading summits and conferences focused on innovation in customer experience, AI, and digital transformation, actively networking with peers to stay ahead of emerging trends.

He successfully transitioned his expertise in customer service from the luxury cosmetics and chocolate industry to a global food manufacturing leader.

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Experience
16 Years
Current Role
Associate Director, Quality - Systems Integration and Consumer Care
Job Level
Mid-senior
Location
Westfield, New Jersey, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Rami cares about

AI in CX
He recently attended multiple 2025 conferences, including Zendesk Relate and the Pioneer by Fin Summit, focusing on the latest advancements in customer service AI.
Digital Transformation
Attended the 2025 Veeva Executive Summit exploring the future of quality and food safety in the digital age, a recurring theme in his career.
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Career

Work history

8-2023
Associate Director, Quality - Systems Integration and Consumer Care
Campbell's
2-2021 - 8-2023
Sr. Operations Manager
Campbell's
1-2020 - 8-2020
Executive Director, Global Customer Service
Tarte Cosmetics
2-2019 - 1-2020
Sr. Director, Global Customer Service
Tarte Cosmetics
8-2017 - 1-2019
Country Manager
La Maison du Chocolat
In the press

Media appearances

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Education
2003 - 2005
MBA
Salem State University
1996 - 2000
B.Sc.
The University of Jordan
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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