Ramkumar Murugan

Questioner
DISC Type : c

Associate Vice President - Global Sales at UNCIA

Chennai, Tamil Nadu, India

Overview

Ramkumar Murugan is the Associate Vice President of Global Sales at UNCIA, leading their expansion into global markets. A seasoned leader with an MBA from IIM Bangalore, he has extensive experience in scaling Sales and Customer Success teams at high-growth SaaS companies like Freshworks and Uber, with a focus on customer experience.

He is passionate about leveraging great technology to delight customers and empower teams. A core focus for him is fostering a happy and productive work environment, reflecting his belief that the human element is key to success. He has driven significant revenue growth in his previous roles, showcasing his leadership skills.

He identifies himself as a "Salesman at heart: )", highlighting his foundational passion for the sales craft.

Personality Overview

Systematic

Not Easily Convinced

Value Seeker

It is quite likely of them to ask for pricing or other concessions.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to do thorough analysis of any situation.

Topics They Care About

Fintech Growth
He recently shared key takeaways from the Seamless Middle East 2025 conference, emphasizing the region's booming fintech ecosystem and digital lending advancements.
Replacing Legacy Systems
He actively discusses the challenges companies face with legacy systems and positions UNCIA's solutions as a modern, efficient alternative to overcome implementation hurdles.
Global SaaS Sales
His current role at UNCIA is focused on taking their loan management and supply chain finance solutions to global customers, building on his experience at Freshworks and Uber.

Media Appearances

Ramkumar Murugan - Associate Vice President - The Org. Featured in The Org

See Now

Work History

2-2025
Associate Vice President - Global Sales at UNCIA
1-2023 - 2-2025
Head - Digital Customer Success at Freshworks
7-2021 - 1-2023
Head - Sales @ Freshteam at Freshworks
10-2019 - 6-2021
India Enterprise Sales Manager at Uber
12-2018 - 10-2019
Senior Manager - Business Development at Mahindra Comviva

Education

2012 - 2014
Master of Business Administration (M.B.A.) from Indian Institute of Management Bangalore
2004 - 2008
Bachelor of Technology (B.Tech.) from Anna University Chennai

More Information

Social Presence :

Prographics :

Exp : 14 Location : Chennai, Tamil Nadu, India Job Level : Senior Designation : Associate Vice President - Global Sales at UNCIA
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Insights For Selling To Ramkumar

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ramkumar is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Ramkumar

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ramkumar move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Ramkumar take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Ramkumar

Personality Compatibility


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