Ramon Gonzales

Energizer
DISC Type : I

Director, Patient Access - Enterprise Contact Center at Sutter Health

Salt Lake City Metropolitan Area, United States

Overview

Ramon Gonzales is a seasoned healthcare director at Sutter Health and a licensed attorney. He specializes in transforming healthcare operations, optimizing patient access, and ensuring regulatory compliance, drawing from extensive experience in health plan operations and Medi-Cal strategy at Kaiser Permanente. He holds a Doctor of Law degree from San Joaquin College of Law.

As a practicing attorney for over a decade, Ramon has represented clients in criminal defense, immigration, and poverty law, reflecting a steadfast commitment to social justice. This passion extends to his professional life, where he is a vocal advocate for equitable healthcare access for underserved communities.

Unique fact: Ramon maintains a dual career as both a senior healthcare executive and a practicing attorney at his own law office.

Personality Overview

Informal

Full Of Energy

Enthusiastic

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are people oriented, friendly and like creating new connections. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Patient Access
As the Director of Patient Access at Sutter Health, he leads strategic initiatives to streamline patient interactions and enhance service delivery.
Healthcare Operations
He has a strong track record of transforming healthcare operations and improving efficiency from his leadership roles at Sutter Health and Kaiser Permanente.
Equitable Healthcare
Identifies as an "Advocate for Equitable Healthcare Access" and has spearheaded initiatives to improve services for Medi-Cal members.

Media Appearances

Ramon has no verified media appearances

Work History

Director, Patient Access - Enterprise Contact Center at Sutter Health
Attorney At Law at Law Office of Ramon Gonzales
Regional Director, Medi-Cal Strategy and Operations at Kaiser Permanente
Health Care Manager at Kaiser Permanente
Additional Experience at County of Merced

Education

Doctor of Law (J.D.) from San Joaquin College of Law
Bachelor's from Fresno Pacific University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Salt Lake City Metropolitan Area, United States Job Level : Mid-senior Designation : Director, Patient Access - Enterprise Contact Center at Sutter Health

Interested in

Lifestyle

Legal research and writing

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Insights For Selling To Ramon

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk about their team and how your product will help them do things better and easier
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be too formal, focus on building comfort and trust
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ramon is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Ramon

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Ramon move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Ramon take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Ramon

Personality Compatibility


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