Randall Long

Go-getter
DISC Type : d

SVP, Senior Director - Operational Risk, Payments and Third Party at KeyBank

Charlotte Metro, United States

Overview

Randall Long is a results-oriented payments and risk executive at KeyBank with over 20 years of experience at institutions like Wells Fargo and Bank of America. He specializes in building and managing high-performance teams in third-party and operational risk. He holds a B. S. from Clemson and an MBA from the University of South Carolina.

During his time at Bank of America, he managed teams overseeing a supply base with over $2. 2 billion in vendor and third-party spend.

Personality Overview

Vision Oriented

Challenger

Decisive

They care equally about the product and its potential impact.  They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Third-Party Risk
A core theme in his career, having led enterprise-wide third-party risk programs and frequently sharing job opportunities in this specific area for his team at KeyBank.
Payments Risk
As the current SVP, Payments Risk Executive at KeyBank, this is his primary area of leadership and expertise, building upon two decades in financial services.
Building Teams
His professional activity shows a consistent focus on hiring and promoting opportunities, indicating a strong interest in growing and developing high-performance teams.

Media Appearances

Randall has no verified media appearances

Work History

10-2020 - 2-2023
SVP, Senior Director - Operational Risk, Payments and Third Party at KeyBank
9-2020
SVP, Payments Risk Executive at KeyBank
7-2019 - 10-2020
SVP, Business Risk and Controls - Consumer and Small Business Banking at Wells Fargo
2-2011 - 7-2019
SVP - Head of Third Party and Technology Risk at Bank of America Merchant Services
11-2009 - 2-2011
Senior Vice President - Third Party Management at Bank of America

Education

B.S. from Wilbur O. and Ann Powers College of Business at Clemson University
MBA from Darla Moore School of Business at the University of South Carolina

More Information

Social Presence :

Prographics :

Exp : 34 Location : Charlotte Metro, United States Job Level : Leadership Designation : SVP, Senior Director - Operational Risk, Payments and Third Party at KeyBank
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Insights For Selling To Randall

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Highlight the competitive differentiation of your product

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Do not give up if they are not convinced, try again with a different approach
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Randall is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Randall

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Randall move?

  • Their decision making speed is somewhere in the middle.
  • Can Randall take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Randall

Personality Compatibility


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