Raul Rocha Xavier

Sharpshooter
DISC Type : CD

Customer Experience Manager, Principal Engineer at Oracle

Cotia, São Paulo, Brazil

Overview

Raul is a Customer Experience Manager and Principal Engineer at Oracle, leading strategic initiatives to enhance customer experiences with Oracle Cloud solutions. He specializes in optimizing costs and maximizing performance using FinOps and DevOps.

He has a passion for innovation and continuous development, actively collaborating with clients and teams. Raul is also dedicated to documenting his work meticulously.

People often call him dedicated, responsible, and proactive, with a strong commitment to quality and deadlines.

Personality Overview

ROI Driven

Thorough Evaluator

Rigorous & Demanding

They are not focused on building rapport and relationships.  They like to be in a position where they can control the conversation and terms. They are very proud of what they do.

Topics They Care About

Oracle Cloud Solutions
As a Customer Experience Manager at Oracle, Raul leads initiatives to optimize client experiences and costs with Oracle Cloud Infrastructure (OCI) solutions.
FinOps & DevOps
Raul actively utilizes FinOps and DevOps methodologies to optimize costs and maximize performance for Oracle Cloud solutions, reflecting a focus on operational efficiency.
Multi-Cloud Excellence
His current and past roles highlight a strong focus on driving excellence across multi-cloud environments, including Oracle Cloud and Google Cloud Platform.

Media Appearances

Raul has no verified media appearances

Work History

6-2025
Customer Experience Manager, Principal Engineer at Oracle
10-2022 - 6-2025
Customer Experience Manager at Oracle
3-2022 - 10-2022
Cloud Solutions Architect at Claro Brasil
2-2021 - 3-2022
Cloud Specialist at Myralis Pharma
8-2020 - 2-2021
Consultor de Cloud Computing at Myralis Pharma

Education

2011 - 2013
FMU from Faculdades Metropolitanas Unidas
2009 - 2010
Técnologia from SENAI

More Information

Social Presence :

Prographics :

Exp : 14 Location : Cotia, São Paulo, Brazil Job Level : Mid-senior Designation : Customer Experience Manager, Principal Engineer at Oracle
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Insights For Selling To Raul

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t take too much time in sending them information if they ask for any
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raul is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Raul

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Raul move?

  • They can take decisions very fast if you manage to convince them.
  • Can Raul take some risk or not?

  • The risks don’t matter much to them.

You And Raul

Personality Compatibility


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