Ravi Ranjan in

Ravi Ranjan

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Vice President - CRM & Sales Enablement at ITW Universe
📍 Bengaluru, Karnataka, India

Ravi Ranjan is a CRM and Sales Enablement leader with over 25 years of experience, currently serving as Vice President at ITW Universe. He specializes in architecting CRM frameworks and scaling revenue operations for startups in sectors like Edtech, Home Renovation, and EVs. Colleagues describe him as a transformative and strategic leader.

Outside of his executive role, Ravi shows a keen interest in media and cultural trends. He actively discusses the rapid growth of Indias live music economy and the shifting landscape of OTT content consumption, often connecting these trends to broader business and leadership principles.

He once successfully scaled an inside sales team from just 10 representatives to over 400.

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Experience
23 Years
Current Role
Vice President - CRM & Sales Enablement
Job Level
Senior
Location
Bengaluru, Karnataka, India
Personality Overview

How Ravi shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ravi cares about

Scaling Startups
He has a proven track record of scaling operations for three high-growth startups, including Livspace, HomeLane, and Turno, across different industries.
CRM Strategy
He believes a CRM should be a "decision engine, " not just a database, and focuses on making it the core operating system for business growth.
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Career

Work history

2-2023
Vice President - CRM & Sales Enablement
ITW Universe
9-2022 - 1-2023
Associate Director - Inside Sales
Turno
3-2020 - 9-2022
Global Head - Presales & CX
Livspace
11-2019 - 3-2020
Head Presales - India
Livspace
10-2018 - 11-2019
General Manager - CRM & CX
HomeLane
In the press

Media appearances

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Education
2009 - 2011
Bachelor of Arts - BA
EIILM University
2006 - 2008
Master of Business Administration - MBA
NIMS - National Institute Of Management Solutions
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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