Ravi S. in

Ravi S.

Enthusiast · DISC type i
Customer Service Manager at E (Gas & Electricity) Ltd
📍 Coventry, England, United Kingdom

Ravi is an experienced customer service and contact centre manager with a background in the energy and utilities sector. He excels in team development, performance motivation, and continuous improvement, consistently focusing on enhancing customer satisfaction and retention.

Outside of work, Ravi has a passion for international travel and exploring new cities. He highly values strong leadership and mentorship, publicly acknowledging a former manager who was instrumental in his professional growth and development.

He recently took a trip to Prague, exploring the citys historic Charles Bridge and Old Town.

Read the full overview →
Experience
10 Years
Current Role
Customer Service Manager
Job Level
Middle
Location
Coventry, England, United Kingdom
Personality Overview

How Ravi shows up

Story Driven
Optimistic
Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Priorities

Topics Ravi cares about

Team Development
His career history emphasizes team management, motivation, and productivity. He also publicly values the role of mentorship in career growth.
Customer Satisfaction
A core theme across his roles involves improving service levels, managing customer retention, and handling complaints within the competitive utilities industry.
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Career

Work history

11-2024
Customer Service Manager
E (Gas & Electricity) Ltd
6-2024 - 11-2024
Contact Centre Manager
Valda Energy Limited
4-2023 - 6-2024
Customer Service Manager
E (Gas & Electricity) Ltd
8-2022 - 4-2023
Lead Manager
The Marketing Practice
4-2021 - 7-2022
Service Delivery Manager
Sigma Connected Group
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Ravi has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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