Raymond VanVelsen in

Raymond VanVelsen

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Director of Operations, Information Services at Holland Home (retirement communities and services)
📍 Grand Rapids, Michigan, United States

Raymond is the Director of Information Services at Holland Home, where he manages IT operations and system rollouts in a fast-paced environment. He describes his role as a "traffic cop" for user needs, ensuring smooth workflow and troubleshooting obstacles across help desk and systems management functions.

Outside of his director role, Raymond has a practical side, starting a snowstorm work-from-home day by shoveling sidewalks before warming up with coffee. He also finds humor in the technical glitches of remote work, sharing stories about peculiar Zoom distortions during virtual meetings.

He once experienced a "Cosmic" Zoom distortion event while troubleshooting a laptop connection for a remote meeting.

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Experience
16 Years
Current Role
Director of Operations, Information Services
Job Level
Mid-senior
Location
Grand Rapids, Michigan, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Raymond cares about

IT Service Management
His role involves hands-on systems management, help desk operations, and ensuring user productivity in a medium-sized organization.
Collaboration Tools
Identified as a "collaboration tools advocate" and shares experiences with remote meeting platforms like Zoom.
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Career

Work history

3-2019
Director of Operations, Information Services
Holland Home (retirement communities and services)
3-2011 - 3-2019
Network Administrator
Holland Home Retirement
3-2009 - 3-2011
Manager of IT
Porter Hills Retirement Communities
In the press

Media appearances

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Education

Raymond has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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