Raymundo Boaventura

Observer
DISC Type : ci

Gerente de Eficiência at Inter

Belo Horizonte, Minas Gerais, Brazil

Overview

Raymundo Boaventura is an Efficiency Manager at Inter, bringing over 17 years of experience in customer service. He specializes in enhancing operational efficiency through data analysis, productivity management, and budget discipline. He holds a post-graduate specialization from PUC Minas and has been with Inter for over seven years.

While his public profile is primarily professional, his long-term career and education centered in Belo Horizonte suggest a strong connection to the local culture. This could include an interest in the citys prominent and passionate football scene.

He built Inters first-ever customer service planning team from the ground up and later established its first data team focused on CX.

Personality Overview

Assertive

Curious

Example Seeker

They often ask many questions and rely heavily on information and documentation.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Data-Driven CX
He leads the data team within Customer Experience and frequently posts about hiring for data and analytics roles to reinforce data-based decision-making.
Operational Efficiency
His entire career is focused on improving processes, managing productivity, and maintaining budgetary control to balance costs with service quality.
Team Building
He built Inter's first planning team from scratch and is actively hiring to expand his data teams, showing a focus on cultivating talent.

Media Appearances

Raymundo has no verified media appearances

Work History

8-2023
Gerente de Eficiência at Inter
1-2021 - 7-2023
Coordenador de planejamento at Inter
2-2019 - 12-2020
Analista de planejamento at Inter
1-2015 - 1-2019
Analista de planejamento at AeC
6-2013 - 12-2014
Analista de implantação at CCM7 Tecnologia e Serviços

Education

2022 - 2023
Pós-graduação Lato Sensu - Especialização from PUC Minas
2012 - 2013
Gestão Comercial from Facemg

More Information

Social Presence :

Prographics :

Exp : 17 Location : Belo Horizonte, Minas Gerais, Brazil Job Level : N/A Designation : Gerente de Eficiência at Inter
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Insights For Selling To Raymundo

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Focus on immediate action-items rather than the larger goals
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raymundo is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Raymundo

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Raymundo move?

  • They like to analyze well and then make their decisions.
  • Can Raymundo take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Raymundo

Personality Compatibility


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