Renato Ferreira in

Renato Ferreira

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Head of B2B/B2G E2E Process Management at Enel Group
📍 São Paulo, São Paulo, Brazil

Renato is the Head of B2B/B2G E2E Process Management at Enel Group, with over 15 years of experience turning data into strategy. He specializes in market intelligence, process optimization, and strategic planning, holding an MBA and a Lean 6 Sigma Black Belt certification.

He is deeply committed to continuous improvement and lifelong learning, recently completing a Computer Engineering degree and a leadership course at the London Business School. Renato is a people-focused leader who takes great pride in his teams ability to tackle seemingly impossible challenges together.

Unique fact: He recently earned his Computer Engineering degree after years of study, demonstrating a profound dedication to personal and professional growth while in a leadership role.

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Experience
18 Years
Current Role
Head of B2B/B2G E2E Process Management
Job Level
Mid-senior
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Renato cares about

E2E Process Optimization
His current role is dedicated to managing end-to-end processes for B2B/B2G clients. He is also a certified Lean 6 Sigma Black Belt.
Data-Driven Strategy
Focuses on transforming data into strategic decisions and leveraging tools like Power BI, SQL, and Python to drive business growth and automation.
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Career

Work history

3-2023
Head of B2B/B2G E2E Process Management
Enel Group
10-2021 - 3-2023
Senior Customer Service Specialist
Enel Group
1-2020 - 10-2021
Senior Customer Service
Enel Group
11-2018 - 1-2020
Planning and Quality Coordinator
Vivo (Telefônica Brazil)
8-2014 - 11-2018
Senior Customer Service Analyst
Vivo (Telefônica Brazil)
In the press

Media appearances

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Education
1-2021 - 12-2025
Computer Engineering and Software
Universidade Anhembi Morumbi
2018 - 2019
Master of Business Administration - MBA
Universidade Cruzeiro do Sul
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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