Richa Verma Agrawal

Activist
DISC Type : Cd

Head of People Experience, Senior Director (also led HR Transformation & HR Tech, HRBP) at Flipkart

Bengaluru, Karnataka, India

Overview

Richa Verma Agrawal is a seasoned HR leader with over 26 years of experience, currently serving as the Head of People Experience at Flipkart. She specializes in HR transformation, process excellence, and HR technology, with deep expertise across the entire Hire to Retire lifecycle. She holds a Bachelors degree from Delhi University.

Outside of her core role, Richa is passionate about advancing the human capital field. She actively contributes to the community by serving as a jury member for industry awards and moderating panel discussions at leadership summits, focusing on topics like continuous learning and innovation in the workplace.

Richa was recently recognized in the ‘50 Under 50’ – 2025 Edition of the HRAI awards for her contributions.

Personality Overview

Perfectionist

Value Conscious

Observative

They care equally about the product and its potential impact.  They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Continuous Learning
Moderated a panel discussion on "Learn - Unlearn - Relearn" and frequently posts about the importance of adapting skills in the digital age.
HR Transformation
Her entire career is focused on transforming HR functions through technology, shared services, and process excellence across global organizations.
Talent Recognition
Actively involved in recognizing industry excellence, serving on the jury for the ETHRWorld Human Capital Awards and celebrating peer contributions.

Media Appearances

Richa has no verified media appearances

Work History

2-2022
Head of People Experience, Senior Director (also led HR Transformation & HR Tech, HRBP) at Flipkart
8-2019 - 6-2022
Human Resources (Payroll) Director at Honeywell
8-2019 - 2-2022
- HR Director, Head of APAC & EMEA Payroll | HRS Site Head for Bangalore | APAC HR Board member at Honeywell
8-2019 - 8-2019
Human Resources Director at Honeywell
4-2016 - 7-2019
Regional Head for HR Enablement Functions (Vice President) at Deutsche Bank

Education

1994 - 1997
Bachelor's degree from B.Com. (Honors.) from Jesus & Mary College, Delhi University, (1997).
2000 - 2002
Master's degree from Masters in Computer Applications (MCA) from IGNOU.

More Information

Social Presence :

Prographics :

Exp : 27 Location : Bengaluru, Karnataka, India Job Level : Senior Designation : Head of People Experience, Senior Director (also led HR Transformation & HR Tech, HRBP) at Flipkart
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Insights For Selling To Richa Verma

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Highlight the competitive differentiation of your product

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richa Verma is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Richa Verma

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Richa Verma move?

  • Their decision making speed is somewhere in the middle.
  • Can Richa Verma take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Richa Verma

Personality Compatibility


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