Richard Sharpe

Enthusiast
DISC Type : i

Program Director at National Grid

West Midlands, England, United Kingdom

Overview

Richard Sharpe is a seasoned Program Director at National Grid, specializing in business and digital transformation. With a Master of Engineering from the University of Birmingham, he has a proven track record of leading technology-enabled change across diverse sectors including utilities, government, and finance.

His career has focused on the entire lifecycle of change, from strategy and business case development to implementation and sustaining new ways of working. He has deep expertise in digital product strategy, process reimagination, and business architecture.

Unique fact: Richard has applied his transformation skills across an unusually broad range of industries, including healthcare, transport, telecoms, and supply chain, before his current focus on utilities.

Personality Overview

Story Driven

Amiable & Agreeable

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Digital Transformation
His entire career is focused on defining and leading business-led, technology-enabled change, with a current emphasis on digitizing the utilities sector.
Net Zero Initiatives
Highlights opportunities at National Grid related to the drive to achieve net zero, indicating it's a key focus area for his team and company.
Business Process Reimagination
Lists 'process reimagination' as a core area of deep expertise in his professional summary, applying it across various industries.

Media Appearances

Richard has no verified media appearances

Work History

10-2024
Program Director at National Grid
6-2020 - 11-2025
Digital & Product Strategy Director at National Grid
4-2017 - 6-2020
Managing Consultant at DXC Technology
12-2006 - 3-2017
Business Transformation Consultant at CSC
Consultant at CGI

Education

9-1990 - 6-1994
Master of Engineering - MEng from University of Birmingham

More Information

Social Presence :

Prographics :

Exp : 19 Location : West Midlands, England, United Kingdom Job Level : Mid-senior Designation : Program Director at National Grid
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Richard

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Richard take some risk or not?

  • They can take some low-probability risks if needed.

You And Richard

Personality Compatibility


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