Richard Wallace in

Richard Wallace

Senior Director - Customer Planning, Proposition & Format Development, Insight & Experience at Asda
📍 United Kingdom

Richard is a Senior Director at Asda focused on customer planning, propositions, and strategy. His extensive career in the retail and food sectors includes senior strategic roles at Marks and Spencer, Costa Coffee, and Tesco. He holds an MBA specialized in retail and is described as an inspirational leader.

He has a strong track record and passion for developing new customer propositions, scaling up new business ventures, and leading business turnarounds.

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Current Role
Senior Director - Customer Planning, Proposition & Format Development, Insight & Experience
Job Level
Senior
Location
United Kingdom
Personality Overview
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Priorities

Topics Richard cares about

Retail Customer Strategy
His current role at Asda and past experience at M&S and Tesco are centered on customer planning, proposition development, and strategic transformation.
Food & Beverage Sector
He has deep expertise in the food industry, having led strategic food development at Marks and Spencer and global FMCG for Costa Coffee.
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Career

Work history

Senior Director - Customer Planning, Proposition & Format Development, Insight & Experience
Asda
Senior Director - Strategy and Transformation
Asda
Strategic Development (Food)
Marks and Spencer
Head of Commercial- Global FMCG (RTD and At Home coffee)
Costa Coffee
Senior Strategy Manager
Costa Coffee
In the press

Media appearances

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Education

Richard has no verified education history

Social presence
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