Rick Choate in

Rick Choate

Critic · DISC type C
Assistant Vice President, Customer Experience Insights & Influence at Southern New Hampshire University
📍 Pensacola, Florida, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
33 Years
Current Role
Assistant Vice President, Customer Experience Insights & Influence
Job Level
Senior
Location
Pensacola, Florida, United States
Personality Overview

How Rick shows up

Precise
ROI Driven
Information Seeker

They prefer to analyze logically and value objective facts over emotions. They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Priorities

Topics Rick cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2025
Assistant Vice President, Customer Experience Insights & Influence
Southern New Hampshire University
10-2023 - 1-2025
Assistant Vice President, Customer Experience Strategy
Southern New Hampshire University
6-2022 - 6-2023
National Director, Consumer Experience - People Enablement
Ascension
6-2020 - 6-2022
National Director, Patient and Family Experience, Operations
Ascension
4-2019 - 6-2020
State Director, Patient Experience
Ascension
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Master's degree
Troy University
Bachelor's degree
Faulkner University
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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