Rick Fish in

Rick Fish

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COO at Complete Payroll
📍 Leicester, New York, United States

Rick Fish is the COO and Managing Partner at Complete Payroll, where he has held various roles, including CEO for nearly a decade. He is a Certified Payroll Professional and a licensed insurance agent, who graduated Magna Cum Laude from SUNY Oswego. Colleagues describe him as honest, straightforward, and genuine.

A native of Western New York, Rick is deeply involved in his community and has been a key figure in growing his familys business from a regional player to a national processor. His focus is on maintaining a high standard of customer satisfaction and ensuring his company is a great place to work.

After serving as CEO, Rick moved into the COO role to be closer to clients and the support team, reflecting his hands-on leadership style.

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Experience
24 Years
Current Role
COO
Job Level
Leadership
Location
Leicester, New York, United States
Personality Overview

How Rick shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rick cares about

Client-Centric Operations
Transitioned from CEO to COO specifically to be more involved with clients and support staff, demonstrating a commitment to service.
Payroll & HR Integration
Focuses on streamlining client processes by integrating timekeeping, HR, and accounting software with their payroll platform.
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Career

Work history

6-2017
COO
Complete Payroll
7-2007 - 5-2017
CEO
Complete Payroll
1-2003 - 6-2007
Operations Manager
Complete Payroll
6-2001 - 1-2003
Accounting Bookkeeper
Complete Payroll
In the press

Media appearances

Rick Fish, Jr., COO | Complete Payroll. Featured in Complete Payroll (company website)
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Complete Payroll - Rick Fish, COO. Featured in YouTube
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Education
1997 - 2001
BS
State University of New York at Oswego
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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