Riley Tolen

Wildcard
DISC Type : ics

Lead Estimator at Shook Construction

Apex, North Carolina, United States

Overview

Riley Tolen is an experienced construction leader at Shook Construction, specializing in water and wastewater treatment plants. A Purdue University graduate with an Associate DBIA certification, he has progressed through multiple roles in the company and now spearheads estimating and business expansion efforts in the Mid-Atlantic region.

Outside of work, Riley is passionate about community involvement. He is a dedicated volunteer for StepUp Ministry in Raleigh, an organization he is honored to support for its significant impact on the local community.

After serving as a Vice President, he embraced the Lead Estimator role to drive the companys geographic growth strategy.

Personality Overview

Curious But Skeptical

ROI Driven

Friendly But Slow

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Wastewater Infrastructure
His career has a demonstrated focus on the construction of water and wastewater treatment plants, forming his core professional expertise.
Design-Build Delivery
He recently earned his Associate DBIA certification, signaling a clear professional interest and expertise in this collaborative project methodology.
Regional Market Growth
He is excited about his role in expanding Shook Construction's presence and building on its 30-year history in the Mid-Atlantic region.

Media Appearances

Riley has no verified media appearances

Work History

3-2024
Lead Estimator at Shook Construction
1-2017 - 3-2024
Vice President/Director of Operations at Shook Construction
11-2013 - 12-2016
Project Manager at Shook Construction
8-2009 - 11-2013
Project Engineer at Shook Construction
1-2009 - 8-2009
Project Engineer at Thieneman Construction Inc.

Education

2004 - 2008
Bachelor of Science (B.S.) from Purdue University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Apex, North Carolina, United States Job Level : Mid-senior Designation : Lead Estimator at Shook Construction
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Insights For Selling To Riley

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them realize that there is no personal risk in making this decision
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Don’t overhype the product/pitch, keep it measured
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Riley is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Riley

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Riley move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Riley take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Riley

Personality Compatibility


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