Rishi Dookhee

Trailblazer
DISC Type : DI

Group Head of IT at Cake Box

London Area, United Kingdom

Overview

Rishi is a digital and technology leader with 24 years of experience driving growth and digital transformation in the retail sector for brands like Crabtree & Evelyn and CMO Group PLC. A graduate of Middlesex University, colleagues describe him as a technically-minded people person with exceptional leadership and strategic vision.

Personality Overview

Informal

Achievement-Oriented

Friendly But Fast

They like to keep things under control.  They respond better to a combination of speed and relationship. They will bat for you if they come to believe in you.

Topics They Care About

Retail Digital Transformation
Has a proven track record of spearheading digital and omnichannel transformations for prominent retail organizations, aligning technology strategy with business objectives.
E-commerce Growth
His career has focused on leveraging technology to enable business growth in B2B and B2C e-commerce environments.
Technology Cost Control
Holds core competencies in budget management and cost control, focusing on optimizing technology spend to drive business value.

Media Appearances

Rishi has no verified media appearances

Work History

4-2025
Group Head of IT at Cake Box
9-2023 - 2-2025
Group Technology Director at CMO Group PLC
7-2023 - 8-2023
Consultant at Self-employed
12-2022 - 6-2023
Director of Technology at Card Factory
11-2019 - 12-2022
Global Technical Director at Crabtree & Evelyn

Education

9-2001 - 6-2004
Bachelor of Science - BS from Middlesex University

More Information

Social Presence :

Prographics :

Exp : 24 Location : London Area, United Kingdom Job Level : Mid-senior Designation : Group Head of IT at Cake Box
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Insights For Selling To Rishi

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • Showcase existing customers and use case-studies to grab their attention
  • Help them visualize the impact of their decision

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don't make any commitments that you might not be able to fulfill
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rishi is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Rishi

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Rishi move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Rishi take some risk or not?

  • They can take risks if necessary.

You And Rishi

Personality Compatibility


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