Rishi Gupta

Questioner
DISC Type : c

MD & CEO at Fino Payments Bank Ltd

Mumbai, Maharashtra, India

Overview

Rishi Gupta is the MD & CEO of Fino Payments Bank, where he was a founding member. A Chartered Accountant and alumnus of SRCC, Delhi University, he has guided Fino to become the first profitable and publicly listed payments bank, focusing on technology-led financial inclusion for Indias under-served populations.

Outside of his executive role, Rishi maintains a strong connection to his alma mater, occasionally returning to speak with students. He has also guided Finos partnership with the Rajasthan Royals cricket team, leveraging sports to engage with a wider customer base across the country.

Unique fact: Rishi is leading the historic transformation of Fino from a payments bank into a Small Finance Bank, a first-of-its-kind approval in India.

Personality Overview

Not Easily Convinced

Price-Sensitive

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Banking Transformation
He is currently leading Fino's historic transition from a Payments Bank to a Small Finance Bank, a major strategic pivot he frequently discusses in recent interviews.
Financial Inclusion
Often speaks about his passion for 'Bharat Banking', using a technology-driven, merchant-led model to provide financial services to rural and under-banked segments of India.
Digital-First Banking
He emphasizes a digital-first mindset, focusing on leveraging AI and technology to enhance customer experience, improve efficiency, and drive growth for the bank.

Media Appearances

Rishi has no verified media appearances

Work History

2-2015
MD & CEO at Fino Payments Bank Ltd
6-2013 - 2-2015
ED & COO at Fino Payments Bank Ltd
6-2006 - 6-2013
Director and CFO at Fino Payments Bank Ltd
1-2003 - 5-2006
Project Officer at IFC - International Finance Corporation
5-1996 - 1-2003
DGM at ICICI Bank

Education

1990 - 1993
CA from The Institute of Chartered Accountants of India
1988 - 1991
AICWA from Institute of Cost Accountants of India

More Information

Social Presence :

Prographics :

Exp : 31 Location : Mumbai, Maharashtra, India Job Level : Leadership Designation : MD & CEO at Fino Payments Bank Ltd
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Insights For Selling To Rishi

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rishi is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Rishi

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Rishi move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Rishi take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Rishi

Personality Compatibility


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