Ritesh K.

Observer
DISC Type : ic

Delivery Manager at Coforge

Chandigarh, Chandigarh, India

Overview

An IT Program Management Professional with nearly 15 years of experience in delivery management, service delivery, and ITIL process management. He holds an MBA from IIITM, Gwalior, and is a certified Lead Auditor for ISO 20K and 9K, with experience working across India, the USA, Canada, and Mexico.

He has managed multi-location project delivery and has expertise in stakeholder and risk management.

Personality Overview

Example Seeker

Curious

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally strong communicators and are not easy to convince.

Topics They Care About

IT Service Management
He has extensive experience in Enterprise Service Management and recently sought candidates with core ITSM skills in incident, problem, and change management.
Program Delivery
His career is focused on IT Program and Delivery Management, managing the end-to-end project delivery, governance, and stakeholder expectations.
Quality Management
He is a certified Lead Auditor for ISO standards and has posted about opportunities for quality professionals, indicating a focus on leadership in this area.

Media Appearances

Ritesh has no verified media appearances

Work History

3-2023
Delivery Manager at Coforge
6-2022 - 2-2023
Business Consulting Manager at Tech Mahindra
9-2020 - 6-2022
Run Head - Enterprise Service Mgmt and Delivery Head - Service Desk and End User Support at Wipro Limited
11-2017 - 9-2020
Account Delivery Head at Wipro Limited
8-2014 - 11-2017
Manager Quality at Wipro Limited

Education

2006 - 2008
MBA from IIITM, Gwalior

More Information

Social Presence :

Prographics :

Exp : 22 Location : Chandigarh, Chandigarh, India Job Level : Middle Designation : Delivery Manager at Coforge
URL has been copied!

Insights For Selling To Ritesh

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Share testimonials from known people and give multiple examples of product value
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ritesh is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Ritesh

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Ritesh move?

  • They like to analyze well and then make their decisions.
  • Can Ritesh take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Ritesh

Personality Compatibility


Other Coforge Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.