Ritika Wattan

Evaluator
DISC Type : DCS

Head Of Strategy, Energy Customer Solutions at SSE Energy Solutions

London, England, United Kingdom

Overview

Ritika Wattan is the Head of Strategy for Energy Customer Solutions at SSE, with over 25 years of experience in corporate strategy and business transformation within the energy sector. She specializes in Net Zero strategy, customer-centric change, and strategic risk management. Colleagues describe her as customer-focused, smart, and diligent.

Outside of her core role, Ritika is deeply invested in the future of the energy industry. She actively engages with academic institutions, sharing her expertise on the UK energy market and its transition with postgraduate students.

She recently completed an Executive Master in Future Energy from ESCP Business School.

Personality Overview

Quality Focused

Fast But Analytical

Hard To Convince

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Energy Transition
Her work and public posts focus on balancing energy security and sustainability, and she frequently speaks on the topic with future industry leaders.
AI in Energy
Actively explores how AI is fundamentally changing energy systems and can be leveraged to accelerate decarbonization efforts.
Net Zero Strategy
A core responsibility in her role is shaping corporate strategy to align with Net Zero, regulatory priorities, and long-term commercial goals.

Media Appearances

Ritika Wattan – SSE Energy Solutions (Speaker Profile). Featured in Future of Utilities

See Now

Work History

9-2021
Head Of Strategy, Energy Customer Solutions at SSE Energy Solutions
4-2020 - 9-2021
Strategy Manager at British Gas
1-2016 - 4-2020
Transformation Director & Practice Head at British Gas
5-2015 - 5-2016
Senior Business Change Manager at British Gas
2-2012 - 5-2015
Senior Change Manager at Centrica Energy

Education

2021 - 2021
Competitive Strategy and Innovation from The London School of Economics and Political Science (LSE)
1999 - 2001
Master of Business Administration (M.B.A.) from Symbiosis Center for Management & HRD (SCMHRD) , Pune

More Information

Social Presence :

Prographics :

Exp : 25 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head Of Strategy, Energy Customer Solutions at SSE Energy Solutions
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Insights For Selling To Ritika

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Be prepared for comments or questions that are critical of your product or your claims
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ritika is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Ritika

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Ritika move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Ritika take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Ritika

Personality Compatibility


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