Rob Crouch in

Rob Crouch

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Director of Technology Operations at Aegon
📍 Chelmsford, England, United Kingdom

Rob is the Director of Technology Operations at Aegon, where he leads the IT Service Management function. An experienced IT leader, he possesses a strong project management skillset, holding both Prince2 Practitioner and ITIL Foundation certifications, and has deep knowledge of the financial services industry, particularly investment platforms.

His career is marked by a clear commitment to delivering quality organizational change and a focus on customer outcomes. He has progressed rapidly within Aegon, moving from Head of IT Service Management to his current director-level position.

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Experience
22 Years
Current Role
Director of Technology Operations
Job Level
Mid-senior
Location
Chelmsford, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Rob cares about

Technology Operations
As the Director of Technology Operations, he leads functions including ITSM, Application Support, and Identity & Access Management for Aegon.
IT Service Management
He has held multiple leadership roles focused on IT Service Management (ITSM), which is a core component of his current responsibilities at Aegon.
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Career

Work history

9-2025
Director of Technology Operations
Aegon
6-2024
Head of Technology Operations (AUK)
Aegon
5-2018 - 6-2024
Head of IT Service Management (AUK)
Aegon
3-2016 - 5-2018
IT Development Manager (India Team Support)
Legal & General
3-2013 - 3-2016
IT Manager (AEG and CDM)
Cofunds
In the press

Media appearances

Rob Crouch - Director Of Technology Operations at Aegon | The Org. Featured in The Org
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Education
2000 - 2003
Multimedia Computing
Anglia Ruskin University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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