Rob Ellen

Examiner
DISC Type : cs

Fraud Oversight Manager at Starling Bank

London, England, United Kingdom

Overview

Rob has no verified overview

Personality Overview

Status Quo Seeker

Overcautious

Tough To Convince

They are thorough and always follow a systematic approach.  The only way to convince them is by showing them examples and ample proof. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Rob has no verified topics they care about

Media Appearances

Rob has no verified media appearances

Work History

4-2023
Fraud Oversight Manager at Starling Bank
12-2018 - 4-2023
Fraud Manager at Cynergy Bank
5-2018 - 12-2018
Fraud Subject Matter Expert at Yorkshire Building Society
7-2017 - 5-2018
Fraud Subject Matter Expert at Argos Financial Services
3-2015 - 7-2017
Business Consultant at Relme Limited

Education

1990 - 1993
Bachelor's Degree from Maidstone Grammar School

More Information

Social Presence :

Prographics :

Exp : 11 Location : London, England, United Kingdom Job Level : Middle Designation : Fraud Oversight Manager at Starling Bank
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Insights For Selling To Rob

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rob is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Rob

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Rob move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Rob take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Rob

Personality Compatibility


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