Rob Servian (LION)

Trailblazer
DISC Type : DI

Senior Technical Support Engineer at Radius Health, Inc.

West Chester, Pennsylvania, United States

Overview

Rob is a seasoned technical professional with over 14 years of hands-on experience, currently serving as a Senior Technical Support Engineer. His career uniquely blends technical sales, business ownership, and deep IT expertise. Colleagues and partners describe him as intelligent, reliable, and ethical.

His background includes owning a business brokerage firm in Florida before transitioning back into a deeply technical IT support role.

Personality Overview

Persuasive

Charismatic

Friendly But Fast

They prefer to ensure that they are in control of the situation.  They are charming and can persuade others to support their decisions. A combination of speed and relationship gets the best response from them.

Topics They Care About

Executive IT Support
Provides "White Glove" technical service and support for C-level executives and leadership at his current company.
IT Systems Administration
His role involves hands-on administration of a wide array of technologies including Azure, Active Directory, O365, and Sophos.
Business Development
Previously owned a business brokerage firm and worked as a corporate account executive, listing business development as a specialty.

Media Appearances

Rob has no verified media appearances

Work History

5-2022
Senior Technical Support Engineer at Radius Health, Inc.
6-2019 - 5-2022
Deskside Support Engineer-Onsite at Radius Pharmaceuticals at C3i Solutions
5-2012 - 6-2019
IT Manager/Lead Computer Technician for the Chester County Campuses at Delaware County Community College
9-2010 - 7-2011
Corporate Account Executive at CONCERTive: Orchestrating IT
12-2008 - 9-2010
Sr. Account Manager at Core BTS

Education

2010 - 2012
A.A.S. Network Engineering with High Honors from Delaware County Community College
Education details unavailable from Penn State University

More Information

Social Presence :

Prographics :

Exp : 27 Location : West Chester, Pennsylvania, United States Job Level : Mid-senior Designation : Senior Technical Support Engineer at Radius Health, Inc.
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Insights For Selling To Rob

During A Call Or A Meeting

DO's

  • Display high self-confidence and expect them to have a strong personality.
  • Ask them for a lunch or coffee once some rapport has been established
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Avoid unnecessary negativity or slowness
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rob is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Rob

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Rob move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Rob take some risk or not?

  • If necessary, they will be ready to take risks.

You And Rob

Personality Compatibility


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