Robert Hanson in

Robert Hanson

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Sr. Director, Technical Services and Field Support at Masimo
📍 Irvine, California, United States

Robert Hanson is a senior director at Masimo, leading technical and field support for medical devices. With an MBA from USC Marshall, he specializes in building world-class service organizations by developing confident, high-performing teams, and is described by colleagues as an "exceptional leader".

At a previous company, his teams consistently achieved Net Promoter Scores above 9. 0, reflecting exceptional customer satisfaction.

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Experience
22 Years
Current Role
Sr. Director, Technical Services and Field Support
Job Level
Senior
Location
Irvine, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Robert cares about

Medical Device Service
His career at Masimo, Invetech, and Sonendo has been dedicated to leading service and support operations for complex medical and dental instrumentation.
Building Service Teams
He emphasizes his focus on "building and developing confident teams" as the foundational element for creating world-class service and support organizations.
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Career

Work history

7-2021
Sr. Director, Technical Services and Field Support
Masimo
7-2020 - 7-2021
Field Service Manager
Invetech Pty Ltd (a Fortive Company)
4-2017 - 4-2020
Director, Field Service
Sonendo®, Inc.
4-2003 - 10-2016
Sr. Manager, Manufacturing Ops
Edwards Lifesciences
In the press

Media appearances

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Education
Master of Business Administration
USC Marshall School of Business
BSIE
Bradley University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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