Roberto Santiago Hegglin

Critic
DISC Type : C

Gerente Ejecutivo Comercial - Toyota de Venezuela at Toyota Argentina

Argentina

Overview

Roberto Santiago Hegglin is the Commercial Executive Manager for Toyota in Venezuela, overseeing sales, after-sales services, and dealer network development. An engineer by training from the University of Buenos Aires, he has an extensive background in sales planning, product strategy, and regional management within the automotive industry.

He recently spearheaded the launch of a new Toyota customer app and an Express Maintenance service in Venezuela, signaling a strong focus on enhancing the customer experience through technology and efficiency.

Personality Overview

Precise

Critic

Objective Thinker

They are quite likely to negotiate on pricing or other key terms.  They like to do things independently and don’t look for support from others. They choose to analyze logically and value facts to emotions.

Topics They Care About

Dealer Network Development
He is focused on empowering the sales force, recently conducting advanced product training for the entire dealer network to improve their capabilities.
Customer Digital Experience
Led the recent launch of the new Toyota App in Venezuela, creating a direct connection with customers and modernizing the brand's service offerings.
After-Sales Service
He is driving initiatives like Express Maintenance and ensuring the parts warehouse is well-stocked to provide reliable support and a superior ownership experience.

Media Appearances

Roberto has no verified media appearances

Work History

1-2024
Gerente Ejecutivo Comercial - Toyota de Venezuela at Toyota Argentina
1-2023 - 1-2024
Gerente de Planeamiento de Ventas, Producto y Precio at Toyota Argentina
1-2020 - 1-2023
Sales Manager at Toyota Argentina
10-2002 - 8-2006
Ejecutivo de Cuentas at FATE SAICI
5-2001 - 10-2002
Gerente Regional Sudamérica at GKN Automotive

Education

1991 - 1999
Ingeniero from University of Buenos Aires
1985 - 1990
Bachiller Especializado from Colegio Nacional de Buenos Aires

More Information

Social Presence :

Prographics :

Exp : 15 Location : Argentina Job Level : N/A Designation : Gerente Ejecutivo Comercial - Toyota de Venezuela at Toyota Argentina
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Insights For Selling To Roberto Santiago

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Tell them what ROI they can expect
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Roberto Santiago is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Roberto Santiago

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Roberto Santiago move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Roberto Santiago take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Roberto Santiago

Personality Compatibility


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