Roberto Valle

Activist
DISC Type : Cd

Ibero-LATAM Digital Transformation Consultant at Teleperformance

San Salvador, El Salvador

Overview

Roberto is an Ibero-LATAM Digital Transformation Consultant at Teleperformance, specializing in B2B strategies, digital solutions, and workforce management within the BPO industry. He holds a Master of Marketing and Digital Business. Colleagues have described him as an analytical, resourceful, and excellent professional who adds significant value.

As a technology enthusiast, Roberto has a deep passion for innovation. Since 2010, he has pursued his interest in global cultures by traveling extensively, visiting numerous locations across the Americas, Europe, and Asia. He follows publications like the Harvard Business Review and companies like Aspect Software.

Unique fact: Roberto has traveled to over 25 locations across four different continents, blending his professional work with personal exploration.

Personality Overview

Value Conscious

Meticulous

Logical And Quick

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Digital Transformation
His current role focuses on leveraging digital technologies to accelerate transformation and connect operational efficiencies with financial gains for clients in the BPO industry.
SaaS Pricing Strategy
He recently completed courses on strategic pricing for B2B marketing and digital services, indicating a strong professional interest in this specific area.
Workforce Management
He has extensive global experience managing WFM for over 30, 000 employees across multiple continents, a core part of his career expertise.

Media Appearances

Roberto has no verified media appearances

Work History

6-2021
Ibero-LATAM Digital Transformation Consultant at Teleperformance
4-2016 - 6-2021
Global Manager, Workforce Management at Sykes Enterprises, Inc.
3-2014 - 3-2016
Manager, Workforce Management at Sykes Enterprises, Inc.
12-2010 - 2-2014
Administrator, WorkForce Management Support at Sykes Enterprises, Inc.
11-2006 - 1-2008
Report Specialist at Sykes

Education

1-2025 - 2026
Master of Marketing and Digital Business from ESI School of Management
2012 - 2015
Bachelor of Business Administration (BBA) from ESI School of Management

More Information

Social Presence :

Prographics :

Exp : 16 Location : San Salvador, El Salvador Job Level : Mid-senior Designation : Ibero-LATAM Digital Transformation Consultant at Teleperformance
URL has been copied!

Insights For Selling To Roberto

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Get to the point quickly instead of spending too much time on pleasantries
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Roberto is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Roberto

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Roberto move?

  • Their decision making speed is somewhere in the middle.
  • Can Roberto take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Roberto

Personality Compatibility


Other Teleperformance Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.