Robin Lewis in

Robin Lewis

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Director of Scheme Administration at Nest Pensions
📍 Amersham, England, United Kingdom

As Head of Operations at NEST, Robin Lewis leads the UKs largest pension scheme, managing operations for 13 million customers and £30bn in assets. With over 12 years at NEST, he has guided the company from inception to its current scale, focusing on customer service and operational transformation.

He has been a pivotal leader in growing NEST from its inception into the UKs largest pension company, now serving over 13 million members.

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Experience
15 Years
Current Role
Director of Scheme Administration
Job Level
Mid-senior
Location
Amersham, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Robin cares about

Scheme Operations
As Head of Operations and former Director of Scheme Administration, he runs and transforms operations for 13 million members across sites in the UK, Ireland, and India.
Customer Experience
He is focused on digitally transforming scheme administration and enhancing member experiences, recently expanding a key partnership with Tata Consultancy Services to support this goal.
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Career

Work history

11-2025
Director of Scheme Administration
Nest Pensions
10-2023 - 11-2025
Head of Operations
Nest Pensions
11-2019 - 10-2023
Head Of Service Delivery
Nest Pensions
5-2017 - 10-2019
Head of Product Strategy
Nest Pensions
10-2014 - 4-2017
Product Delivery Manager
Nest Pensions
In the press

Media appearances

Robin Lewis – Director of Scheme Administration, Nest Pensions (Video). Featured in YouTube
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Education
2005 - 2008
Bachelor of Arts (B.A.)
The University of Sheffield
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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