Robyn Ballard

Examiner
DISC Type : cs

Director IT - Application, Cloud, Contianer, and Data Security at FedEx Services

Collierville, Tennessee, United States

Overview

Robyn Ballard is a Director of IT Cyber Security at FedEx Services, specializing in application, cloud, container, and data security. With a long, successful tenure at FedEx, she has a proven track record of leading world-class technology teams. She holds an MBA from the University of Memphis and a CISSP certification.

Robyn is an influential leader in her professional community, serving as a member of the Board of Directors for the Greater Memphis IT Council. This role highlights her commitment to advancing the regions technology ecosystem and fostering local industry growth beyond her responsibilities at FedEx.

She is a recognized thought leader in her field, recently serving as an expert panelist at the 2025 Greater Memphis IT Council Cyber Summit.

Personality Overview

Tough To Convince

Status Quo Seeker

Process Oriented

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  They are always well-planned and adopt a systematic approach. Being observant comes to them naturally.

Topics They Care About

Cloud & Data Security
Her current role as Director at FedEx focuses specifically on securing applications, cloud environments, containers, and data, indicating this is her core professional passion and expertise.
Cybersecurity Leadership
As a director, a speaker at cybersecurity summits, and a board member for an IT council, she is deeply involved in shaping high-level security strategy and leading industry discussions.
Memphis Tech Community
[Predicted] Her active role on the Board of Directors for the Greater Memphis IT Council suggests a strong personal investment in mentoring and developing the local technology landscape.

Media Appearances

Robyn has no verified media appearances

Work History

6-2022
Director IT - Application, Cloud, Contianer, and Data Security at FedEx Services
11-2018 - 6-2022
Director of IT - Infrastructure, OT, and IoT Security at FedEx Services
6-2013 - 10-2018
Manager IT at FedEx Services
7-2023
Member Board of Directors at Greater Memphis IT Council

Education

2018 - 2019
Master of Business Administration - MBA from Fogelman College of Business & Economics, University of Memphis
2018 - 2019
Executive Master of Business Administration - MBA from University of Memphis

More Information

Social Presence :

Prographics :

Exp : 12 Location : Collierville, Tennessee, United States Job Level : Mid-senior Designation : Director IT - Application, Cloud, Contianer, and Data Security at FedEx Services
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Insights For Selling To Robyn

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robyn is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Robyn

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Robyn move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Robyn take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Robyn

Personality Compatibility


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