Rodrigo Almanza

Critic
DISC Type : C

Commercial Account Executive at Zendesk

Miguel Hidalgo, Mexico City, Mexico

Overview

Rodrigo Almanza is a Corporate Commercial Account Executive at Zendesk, focusing on the Spanish-speaking LATAM market. He has a strong record of exceeding sales targets, including a 117% quota attainment in 2022. He is currently furthering his education at Escuela Bancaria y Comercial.

He is a tenacious and proactive professional who values resilience, particularly in challenging situations. Rodrigo expresses profound pride in his work and believes strongly in recognizing team effort and celebrating success within his company.

He is a dual-award winner, having received both the LATAM MVP Award and the Leadership Award from Zendesks xDR organization.

Personality Overview

Precise

Critic

Objective Thinker

They are quite likely to negotiate on pricing or other key terms.  They prefer to analyze logically and value objective facts over emotions. They like to take decisions independently and do not seek others' support often.

Topics They Care About

LATAM CX Market
He leads strategic account management for corporate clients in the Spanish-speaking LATAM region, focusing on customer experience (CX) and engagement solutions.
Sales Performance
He was a 2022 club qualifier with 117% quota attainment and has received multiple awards at Zendesk for his sales development efforts.
Digital Transformation
His role involves helping businesses leverage cutting-edge CX technologies to gain a competitive advantage and enhance customer satisfaction.

Media Appearances

Rodrigo has no verified media appearances

Work History

12-2022
Commercial Account Executive at Zendesk
1-2022 - 12-2022
Business Development Representative at Zendesk
8-2021 - 1-2022
Senior Sales Development Representative at Zendesk
8-2018 - 4-2019
Customer Care Professional at American Express
2-2018 - 8-2018
Business Development Representative at RCI | Vacation Exchange

Education

2018 - 2021
In course from Escuela Bancaria y Comercial

More Information

Social Presence :

Prographics :

Exp : 5 Location : Miguel Hidalgo, Mexico City, Mexico Job Level : Junior Designation : Commercial Account Executive at Zendesk
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Insights For Selling To Rodrigo

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Tell them what ROI they can expect

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rodrigo is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Rodrigo

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Rodrigo move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Rodrigo take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Rodrigo

Personality Compatibility


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