Rodrigo Carraro

Examiner
DISC Type : cs

Recuperação de credito | gestão de fornecedores at Santander Brasil

São Paulo, São Paulo, Brazil

Overview

Rodrigo Carraro is a collections and vendor management professional with extensive experience in the financial services sector, having worked at companies like Santander Brasil, Getnet, and Mercado Pago. He holds a Bachelors in Administration from Universidade Paulista and is actively involved in leveraging technology to improve processes.

He is passionate about creating inclusive environments, as demonstrated by his participation in the "PLURAIS" group, which focuses on diversity. Rodrigo shows empathy for his professional community, highlighting opportunities for those impacted by industry changes.

He is currently leading an important project implementing an AI copilot in collections to drive innovation.

Personality Overview

Process Oriented

Unexpressive

Status Quo Seeker

Being observant comes to them naturally.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are thorough and always follow a systematic approach.

Topics They Care About

AI in Collections
He recently presented a significant project involving the use of an AI copilot in collections, showing his focus on technological innovation in his field.
Vendor Management
This is a core part of his expertise mentioned across his headline and roles at Santander, Getnet, and Mercado Pago, indicating a key professional focus.
Diversity & Inclusion
He proudly participates in a group called "PLURAIS, " which he describes as making a difference for everyone, highlighting a commitment to workplace diversity.

Media Appearances

Rodrigo has no verified media appearances

Work History

12-2024
Recuperação de credito | gestão de fornecedores at Santander Brasil
2-2023 - 12-2024
Customer Experience | Negócios at SX Negócios
9-2022 - 1-2023
Recuperação de credito | Gestão de fornecedor at Getnet Brasil
3-2020 - 7-2021
Cobranças | Gestão de fornecedor at Mercado Pago Point
11-2015 - 2-2019
Gerente de atendimento ao cliente at Olé Consignado

Education

2008 - 2011
Bacharelado em Administração from Universidade Paulista

More Information

Social Presence :

Prographics :

Exp : 7 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Recuperação de credito | gestão de fornecedores at Santander Brasil
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Insights For Selling To Rodrigo

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rodrigo is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Rodrigo

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Rodrigo move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Rodrigo take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Rodrigo

Personality Compatibility


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